Comment a knowledge article ============================= Comments can be activated or not for a knowledge article. The colleague creating the article sets that. If activated, you can comment any knowledge article you can read. You can even comment a comment. Here's how: 1. Open the knowledge article. 2. Click in the comment field, type your comment and click "POST". .. image:: knowledge-comment-1.png You can always edit your own comments, like this: 3. Click the pen and select edit. .. image:: knowledge-comment-2.png 4. Edit the comment and save. .. image:: knowledge-comment-3.png Comment another comment ************************* You can even comment any comment, this way: 1. click "Reply". .. image:: knowledge-comment-4.png 2. Type you reply and click POST. .. image:: knowledge-comment-5.png You can add a reply for the reply and continue that way. You can edit you your own replies the same way as with comments, see above.